Privacy Policy

Last updated: April 18, 2026

Trolless is an AI-powered social media comment moderation app developed by 20deka (Peter Dermek). This policy explains what data we collect, how we use it, and your rights.

1. Information We Collect

• Email address — collected via the landing page waitlist or during account registration.
• Facebook Page tokens — granted when you connect your Facebook Page so Trolless can read and moderate comments on your behalf.
• Comment data — comments and related metadata from your connected Facebook Pages, processed for moderation.
• Usage metrics — anonymous analytics such as feature usage counts, wipe counts, and error logs to improve the service.
• Account & subscription data — your subscription status, managed through Google Play Billing.

2. How We Use Your Data

• To moderate comments on your connected social media pages using AI.
• To manage your account, subscription, and support requests.
• To send you product updates if you opted in on the landing page.
• To improve Trolless through aggregated, anonymous usage metrics.

3. Data Storage

• On-device (local) — Comment data and app state are stored locally on your device in a SQLite database.
• Backend server — Account information, subscription data, and Page tokens are stored on our backend server (PostgreSQL).

4. Data Retention

• Safe (non-toxic) comments: automatically deleted from local storage after 3 days.
• All local comment data: automatically deleted after 30 days.
• Backend data: account and subscription information is retained for the lifetime of your account.

5. Third-Party Services

Trolless integrates with the following third-party services:

• Google — Authentication (Google Sign-In) and subscription billing (Google Play Billing).
• Facebook (Meta) — Graph API for reading and managing Page comments.
• OpenAI (ChatGPT) — AI-based comment analysis and moderation.
• Google (Gemini) — AI-based comment analysis and moderation.

Each service operates under its own privacy policy. We only share data with these services as necessary to provide Trolless functionality.

6. Cookies & Local Storage

The Trolless landing page does not use cookies. The Trolless mobile app uses local storage on your device only — no tracking cookies are set.

7. Your Rights (GDPR)

If you are located in the European Economic Area, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Withdraw consent at any time.

To exercise any of these rights, contact us at [email protected].

8. Data Security

We use industry-standard security practices including encrypted connections (TLS), secure token storage, and least-privilege access to protect your data.

9. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

10. Contact

For any privacy-related questions or requests, contact us at [email protected].